How This FAQ Works for You
Most questions we get come down to three things: how to put money in, how to get it out, and what to do when something doesn't look right on your account. We've organised the answers around those real situations rather than a generic list of platform features. Deposits through bKash, Nagad, and Rocket are the most common path — you open your
wallet app, send to the number shown in the cashier, confirm with your PIN, and the balance reflects on your account. Withdrawals follow a verification step where we confirm the wallet number matches your registered account details. For anything that needs a human, our support team handles account queries directly. Players in Dhaka and elsewhere across Bangladesh reach the same account flow
— mobile browser or desktop, the cashier and lobby load the same way. If your question isn't covered below, use the live chat or email path listed in the support section.
- bKash deposit path
- Nagad withdrawal flow
- Rocket account support
- Account verification step